Customer Care | Contact, FAQ, and Support

Send us a message

We're happy to help! If you have a question about your order, need to share feedback, or have product suggestions, please use the form below. We read every message!

For your security, please do not include credit card numbers or other confidential financial information in this message.

Business inquiries

Please Note: This form is for customer support only. For wholesale, media, or partnership inquiries, please contact us at asaliorigins [at] asali-origins [dot] com. We will get back to you within 2 business days.

FAQ

How long does shipping take?

We're just as excited as you are for your order to arrive! Our team works hard to get every package ready to go. Orders typically take 3 business days to process before they're shipped out. Once an order ships, it usually takes 5–7 business days to arrive, depending on your location.

Do you ship internationally?

Currently, we only process and ship orders within the United States. We know you're excited to receive our products, and we're actively exploring options to offer international shipping in the future. Follow us on social media for updates!

Do you do group orders?

Yes, we'd love to help with your group order! To ensure we can meet your needs and provide the best quote, please submit a request using the form and include the following details:

• The purpose of the order
• The timeframe you need it
• Your estimated budget
• Any design needs or specifications